How we use cookies

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. This policy should be read alongside our Privacy Policy.

2. How We Use Cookies

TIOO uses cookies for the following purposes:

2.1 Essential Cookies (Required)

These cookies are necessary for the Platform to function and cannot be disabled. They include:

• Session cookie — Keeps you logged in to your account. Expires when you close your browser or after 2 weeks.
• Security token — Protects against cross-site request forgery attacks. Expires after 1 year.
• Cookie consent — Remembers your cookie preference. Stored in your browser.

2.2 Functional Cookies (Optional)

These cookies remember your preferences to improve your experience. You may decline these without affecting core functionality:

• Theme preference — Remembers your light/dark mode selection. Stored in your browser.
• Sidebar state — Remembers whether the dashboard sidebar is collapsed. Stored in your browser.

2.3 Analytics Cookies (Optional)

We use a single first-party analytics cookie to understand how visitors interact with the marketing website. No third-party trackers (no Google Analytics, no Plausible, no Mixpanel). No cross-site tracking. No personal data stored in the cookie itself.

• tioo_a — Anonymous browsing-session identifier (random 32-character token) so we can see how many unique visitors reach the site, which pages they view, and whether they click a "Join the waitlist" button. Expires after 30 days. First-party only (scoped to .tioo.com). We never share this value with any third party.
• tioo_consent — Remembers whether you clicked "Essential Only" or "Accept All" on our cookie banner so we can honour your choice on return visits. Expires after 1 year. If you choose "Essential Only", we skip the tioo_a cookie entirely.

You may decline analytics cookies on our banner by clicking "Essential Only" — we will set zero analytics cookies and record zero analytics events for your visit from then on.

3. Third-Party Cookies

Some third-party services we integrate with may set their own cookies:

• Payment processing — Our payment provider may set cookies on billing pages to process payments securely.

4. Managing Cookies

When you first visit our site, you will be shown a cookie banner where you can accept or decline non-essential cookies. You can change your cookie preferences at any time by clearing your browser's stored data for this site, which will cause the cookie banner to reappear.

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy → Cookies

Please note that disabling essential cookies may prevent the Platform from functioning correctly.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

6. Contact

For questions about our cookie practices, contact us at [email protected].